KC
Kirsten C

1 reviews | Active since May 2015

12 Feb 2016, 11:39

No interest in Customers

I booked a residential telephone line online on the 1st of Jan 2016 - I received an sms saying that I have been approved and that an agent will be in touch to confirm the order.....<br> Finally on the 28th of January I received a call from +27 82 275 97 - confirming my order and he then said that a technician will be in touch shortly to book a date.... it is now the 12th of February. This is really poor service, once again from Telkom.

0
Replies (1)
Telkom
Telkom's reply12 Feb 2016, 13:48
Official
Hello kirsten2312,

This response serves as confirmation that your query has been received.
Your reference number : SM200033.
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Telkom Social Media Team.