1 reviews | Active since Feb 2018
No installation after 2 weeks
I am struggling with telkom for about 2 weeks now. First they did not call me back like they said after I completed my order. Then after I phoned them they said I should pay a deposit. I paid the deposit and they said after 48hrs we can arrange installment but still nothing after about a week now. This is really bad service and I am very unhappy with telkom at the moment.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good day Charles,
Escalation *** has been sent to our Schedulers for installation date to be confirmed.
We do apologise for this experience and hoping that your query will be resolved soonest.
Regards
Rafeeqah
Telkom Social Media Team
Best regards,
Good day Charles,
Escalation *** has been sent to our Schedulers for installation date to be confirmed.
We do apologise for this experience and hoping that your query will be resolved soonest.
Regards
Rafeeqah
Telkom Social Media Team
Best regards,