HS
Henry S

1 reviews | Active since Sept 2015

01 Apr 2016, 10:27

NO IDEA WHAT IS GOING ON IN THEIR COMPANY.

This is the third time in about three months that we have been without a phone. We reported two weeks<br> ago that we yet again had no phone line. We were out when we received an sms stating our line was working, and would we give a service rating report. this was within two days of the report. Were impressed and tried the phone when we got home, of course it did not work, we reported it yet again and again within a couple of days<br> we received the same sms, still no phone. Telkom, what Planet are you living on, you cannot repair the phones and if you do manage to, they only work for a few weeks before going on the blink again, then you send<br> all these sms's requesting a grading report on your service, your service does not exist, you must clearly be<br> the worst service provider in the world. Is it going to take you another six weeks to repair it again and then we<br> only have service for a few weeks before it goes off again. TOTALLY FRUSTRATED. GOLFER.

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Replies (1)
Telkom
Telkom's reply01 Apr 2016, 12:13
Official
Hello Golf17,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.