1 reviews | Active since Nov 2016

03 Nov 2016, 18:29

No human service at a call centre

<p>Hi.</p> <p> </p> <p>So i ordered a phone online, about two weeks ago i was told an initial debit will go off before i get my order, needles to say money was taken from my account.</p> <p> </p> <p>Now its been over a week and i haven't heard anything regarding my phone, when I phone the sales call centre 10213 it takes me 2 hours off holding and still i don't speak to a person!!</p> <p> </p> <p>THIS is highly irritating please let me know what the progress is on my order </p>

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Replies (1)
Telkom
Telkom's reply04 Nov 2016, 12:39
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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