LM
Linofra M
1 reviews | Active since Feb 2012
01 Jul 2015, 16:47
No HP Supply for 3 Months and counting
I app**** for an HP deal from Telkom and have been waiting for 3 months for delivery. I have been told that there is no stock of the device yet month on month they keep having the deal on their catalogues which is misleading as they say they have been unable to get stock of that device but continue to sing up contracts for that deal. I have spoken to Howard from the Clearwater branch and he stated that there is nothing he can do as he is also waiting for stock, he then offered me the Lenovo deal but the amount is obviously higher. This is really disappointing for such a big company. I have been waiting too long, I need a response as soon as yesterday.
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Replies (1)Telkom's replyOfficial
01 Jul 2015, 19:23Hello lmokhoabane,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122252.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122252.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Telkom's reply01 Jul 2015, 19:23
Official
Hello lmokhoabane,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122252.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122252.
We apologise for any inconvenience caused.
Kind regards
Ilhaam Williams
Telkom Social Media Team
