No hope for Telkom

I am so upset with the service of Telkom.I bought prepaid data thru my bank on the 25 of May.Then received an sms saying they received my money and they apoligise for delay with my data.I then phoned as I still did not receive my data on the 26 May.Then they said they did update and technical will contact me.They gave me a case number and a 72 hour wait....which I did and up to today after phoning none stop to ask for a manager or technical the call centre sends requests to manager and technical yet no feed back and I have as yet received no data I even sent in my proof of bank that money was deducted frim my account.I am waiting now for almost threw weeks for my data that I purchased online via bank which I do each month and this is the first time I expierience this nonsence...I just want what I paid for....I am very disgusted with the way things are being handled .