BZ
Brian Z
1 reviews | Active since Oct 2012
19 Apr 2016, 09:38
NO HOME ADSL SERVICE
No home ADSL service was reported last week 12.04.2016 and have done many follow ups and tracking online but still in progress will be given to next available technician and the fault reference is 122CRK120416. Being a service provider you would think there would be some urgency but either more attention is given to line upgrades to fibre optic or the retrenchments have lessened the number of technicians available.
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Telkom's replyOfficial
19 Apr 2016, 11:19Hello Brianzz,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225128
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225128
Regards
Luleka
Telkom Social Media Team
Telkom's reply19 Apr 2016, 11:19
Official
Hello Brianzz,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225128
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225128
Regards
Luleka
Telkom Social Media Team