TM
Tumisane M
1 reviews | Active since Feb 2013
19 Jun 2015, 17:54
No help whatsoever
Went to centurion mall branch to get them help me connect my PC to wifi since I have wifi data bundles that I get allocated to use every month but Lo and behold waited for 1h20 only for the person not be able to help me they don't know what's wrong. I've registered my MAC address on my profile to use as secondary device still they couldn't help me. Can someone out there help me I don't seem to get help whenever I need it from you people last I reported I don't get Lte reception at my place and no one has done anything about it . Can't wait to end this contract already
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Telkom's replyOfficial
19 Jun 2015, 18:29Hello mmptum002,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow. Your ref is SM119183.
Apologies for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow. Your ref is SM119183.
Apologies for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Best regards,
Telkom's reply19 Jun 2015, 18:29
Official
Hello mmptum002,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow. Your ref is SM119183.
Apologies for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow. Your ref is SM119183.
Apologies for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Best regards,