1 reviews | Active since Jul 2017
No help whatsoever
<p>My landline/adsl stopped working on Wednesday 5 July.</p> <p>I lodged a complaint Ref Number : 655CRK050717 and was told its a cable fault.</p> <p>When I dialled my landline from my cellphone yesterday I notice the number that appeared on my caller id IS NOT my landline number!!</p> <p> </p> <p>I called Telkom and told them yet I receive no joy....still a cable fault I am told....yet I can make calls from my landline which is crossed BUT CANNOT receive calls.</p> <p> </p> <p>I work from home and Telkom is costing me money as I cannot access the internet. I have month end deadlines but Telkom does not care!!!</p> <p> </p> <p>Shocking service yet again from Telkom.</p>
Good day Marion,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Marion,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
