No help whats so ever!!!

<p>I got back from vacataion on the 26th of December 2016 to find my ADSL and Land lines arent operational.</p> <p>I called and logged a call and was told it will be resolved.</p> <p>Its now the 12th January 2017, No agent has called me, No technician has called me, No persons from Telkom has been on site to resolve the problem.</p> <p>Every day when I call telkom to get an update im told "A technician has been assigned and will contact you today" </p> <p>can telkom take their own advise and "DO" something about it</p>