No help what so ever!!!!

<p>Okey so I followed through this complaint and clearly the only reponse I received was an SMS saying please switch your device to LTE. Now I have done this as a first step when the problem occured which was a week after receiving the device. I have logged a complaint on your systems as well. </p> <p> </p> <p>Please cancel this service as it is clear you do not no what you are doing.</p> <p> </p>