CK
Christiaan K

1 reviews | Active since Jun 2016

05 Jun 2016, 12:50

No Help No Matter Which Official Channel Is Used

<p>Signed up for a promotional offer whereby UNISA students got mobile data at a dicounted rate.</p> <p>After having to complain on Hello Peter to get Telkom to honour there side after collecting payment and not assigning the correct amount of Data I managed to make use of the six month contract data.</p> <p> </p> <p>The Six months period expired +- 3 months ago and am still receiving data... Now I am worried about what Telkom is up to and what will happen down the line?!! A massive +R3000 bill most likely. I've sent mails to Telkom Support line from which useless responsise were obtained. I've reported it as *****. I've phone Telkom, Telkom Business because that is where the contract number guids you, repetedly and the responses are poor and non helping! </p> <p> </p> <p>I do not know where else to turn... </p> <p> </p> <p>1) Don't get this special! It's a trap.</p> <p> </p> <p>Please can someone that has the appropraite authority at Telkom just end the prepaid contract as it was supposed to! Otherwhise I will have to seek legal counsel.</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 08:18
Official

Good day Christiaan090909

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.