No Help! No Customer Service!

Hi Telkom. I am having the decency to send you a private message which is a lot more than your store staff just gave me! I am a brand new customer, I just switched over from Vodacom and what a terrible experience. On Friday I went to your Sandton City store to sign up and a lovely lady assisted me. She was supposed to load my sim card with 2GB Data (might have been 3GB) it is now Sunday and the data on my device has still not been loaded. Wait, it gets better.. I called your Sandton city store now- need I tell you I have been trying for 2 days to find out the number is wrong on the Sandton city website. Eventually when I do find the number, I get hold of the rudest lady I have ever EVER had to deal with. She wouldn't help me because the store was closing soon and she put put the phone down on me! I would like someone to contact me immediately!