1 reviews | Active since Nov 2014
no help in sight
<p>I logged a fault with telkom via afrihost on the 5th of December. Someone tried to repeatedly phone me while I was in the bank and really couldn't answer my phone. I never heard from them again and my fault is still not fixed. </p> <p> </p> <p>I contacted them once and they told me the fault was "cleared" on their side. I contacted them via afrihost a couple of times more and were told everytime that the problem was "escalated".</p> <p> </p> <p> This will now be my second weekend without internet, and since I use it for everything I'm literally loosing my mind. Telkom gives horrible, horrbile service, with absolutely no feedback, and the soonest chance I get I will take my business elsewhere. </p> <p> </p> <p>Client service is just becoming more of a myth each day, I am very disappointed.</p>
Thank you for your post.
Please be advised that your query has been sent to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
Please be advised that your query has been sent to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
