NO HELP FROM TELKOM

I WORK FOR A BUSY GP PRACTICE WE REPORTED OUR TELKOM LINE OUT OF ORDER ALMOST TWO WEEKS AGO. WE HAVE CONTACTED TELKOM ON NUMEROUS OCCASIONS HAD THE PROBLEM ESCALATED. YESTERDAY WE WERE TOLD SOMEONE CAME TO US!!! NO ONE DID!!!!<br> AFTER CALLING AND SPEAKING TO ONE OF THE MANAGERS - SIDWELL - I WAS PROMISED THAT THE TECHNICIAN IGSHAAN WOULD BE WITH US FIRST THING THIS MORNING 8.30/9. WELL YOU GUESSED IT NO-ONE HAS COME DESPITE THEM HAVING MY PERSONAL CELL NUMBER IN CASE OF ANY PROBLEM. REALLY TELKOM I AM AT A LOSS FOR WORDS REGARDING YOUR LACK OF SERVICE, HONESTY, AND THE LIST CAN GO ON AND ON. <br> WE HAVE AGAIN CALLED BUT THE \SERVICE CENTRE"SAYS THEY CANT PUT US THROUGHTO SIDWELL THEY WILL AGAIN ESCALATE THE PROBLEM!!!"""