1 reviews | Active since Apr 2017
no help from telkom
I had a mobile contract with Telkom since 2016 and this year on the 26/08/2018 it expires , and they keep on deducting my money.my account is ********** 98 , cell ********** 274 and they say I should cancel online , I have try this million times nothing works. and if you go to one of the stores they refer me to online.. I did not get this contract on line . my nr is ********** 820
Hi
We do apologise for any inconvenience.
Please forward the reference number your received when you cancelled online. Alternative you will need to contact our call center on 081180 for assistance.
Regards
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Hi
We do apologise for any inconvenience.
Please forward the reference number your received when you cancelled online. Alternative you will need to contact our call center on 081180 for assistance.
Regards
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,