fB
francois B

1 reviews | Active since Aug 2013

06 Aug 2018, 08:34

no help from telkom

hi I try to get my Telkom line to work from 1st aug 2018 and try to log a fault and it just give me error sms and did a fault log on the Telkom site and tell me its in progress but no help my telephone line is dead and my internet

0
Replies (2)
Telkom
Telkom's reply10 Aug 2018, 14:11
Official

Good Afternoon Francois

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply10 Aug 2018, 14:15
Official

Can we trouble you to please Private message your affected number so our team can assist.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,