PU
Pieter U
1 reviews | Active since Apr 2015
17 Apr 2015, 12:46
No help from Telkom
Hello <br> I've been without a landline / ADSL for three weeks now. I have reported it on the Telkom SMS service and by telephone and via the Telkom facebook page. I was informed that a Techie would be send to me on Tuesday or Wednesday by the latest.<br> Nothing has happened, no explanation and no further communications from Telkom received.<br> I rely on this line to earn a living. Using alternative means (3G) has already cost me R3500 so far this month.
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Telkom's replyOfficial
17 Apr 2015, 14:26Hello Piettttttt,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104657.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104657.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Best regards,
Telkom's reply17 Apr 2015, 14:26
Official
Hello Piettttttt,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104657.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104657.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Best regards,