1 reviews | Active since Jun 2016

17 Jun 2016, 20:17

No help from technitions for over 5 months!

<p>I have been sufferinf friom high latency and ping for over the last 5 months, this is an annoying issue thet persists and make ising the servoce i pay for regretfull.</p> <p> </p> <p>Luckily vuma is installing fibre lines soon so I will be able to move away from the terrible company that is Telkom.</p>

0
Replies (2)
Telkom
Telkom's reply18 Jun 2016, 15:13
Official

Good day

Thank you for making contact with us. Please e-mail us with your affected line number and contact number for our team to assist.

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

's update21 Jun 2016, 18:02
Reviewer Update

So I emailed by nuber to Telkom and was then further contacted by a Technitions via SMS and was notified that the line was not fauly. As per usual that was all utter RUBISH! My line is slow, sluggish and not at a all to the standard that I execpt (everyday that standard decrease).

So for then final time I ask before I just get so fed up with it all of this poor service, and use my Vodacom ****le, please fix this line so that no matter the time, or the day the line is working at FULL performance! NO PING, NO CHOKE, NO PACKET LOSS, NO SLOW SPEEDS!