NO HELP FROM TECHNICAL DEPARTMENT FOR 3 DAYS NOW.

We've been off line since the 8th of June , Holding time to Telkom exceeded 2 hours , but we hanged on and the call centre person did assist us , but to no avail , they can't get the internet working. We've requested a technician to come to our home on Thursday 18th June . Nobody pitched the Saturday , so I started to phone again on the Monday with 3 more empty promises of a technician that will come to my home at 4 in the afternoon , Today is the 24th !!! How will I get this resolved. The call centre people just act as if they don't care, I've asked to speak to a manager on Wednesday , they kept me on the line for 37 minutes and then the line were cut off . I need my internet to work today ! I am paying R1400.00 plus per month for a piece of worthless junk in my home . And with a support team that is non existing . Would like to hear from you ASAP. HERE ARE SOMETHE REFERENCE NUMBERS 89CRK080615,894CRK080615,,62CRK160615,516CRK190615