LvN
Letitia van Niekerk-Venter
1 reviews | Active since Jul 2013
13 Jan 2016, 09:19
NO HELP FROM CALL CENTRE
Yet again I am writing and complaining about the Call Centre. Why can't they assist with a simple query? I have a problem with my contract and account, but to no avail I am put on hold \for 5 minutes"and spend holding for an hour while they just forget about helping me and that I am still on hold. Can someone please call me on ***. And stop calling my wife because I am the one with the complaint!!!! """
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Telkom's replyOfficial
13 Jan 2016, 10:03Hello Jan Albert,
Thank you for your post.
As per our telephonic conversation, please register on the Telkom website to view your itemized bill.
Your reference number is SM88170.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please register on the Telkom website to view your itemized bill.
Your reference number is SM88170.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply13 Jan 2016, 10:03
Official
Hello Jan Albert,
Thank you for your post.
As per our telephonic conversation, please register on the Telkom website to view your itemized bill.
Your reference number is SM88170.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please register on the Telkom website to view your itemized bill.
Your reference number is SM88170.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,