No Help For 4 Days = USELESS

My ADSL has been down for over a week. It keeps dropping the line, which makes it impossible to use. I logged a call on Friday. Saterday they said a technician would be dispatched as the issue was not at the exchange. <br> <br> I am still waiting for the technician. <br> <br> I have called another 4 times and the issue has been escalated. They said I would be called immediately.<br> <br> No one has called.<br> <br> Tomorrow I am meeting with a new broadband supplier.