No Help - EVER

I have made a report last month as well. I am trying to get my DSL line moved to a wholesale staging pool to be managed by another ISP. Telkom is so *********** that not one of the 5 people i spoke to could help me. Every time I get transferred from technical to sales to technical and back again. The chat lines don't work as no one can help and the \transfers"does not even go through. Its insane and they must not ask why I want to move my services provider. ITS OBVIOUS. Me wife went into the Telkom just to find out they cant help her she needs to phone Telkom or send a mail. So the cycle restarts. John had a bad attitude and was very disrespectful"