No Help at all

I have been trying to move my phone lines for three weeks now. first I called the call centre,<br> on hold about 45 mins then call drops. Then I tried the website, filled in all the info, and the<br> site says someone will contact me within 24hrs. Two weeks later, still not response. Tried the<br> call centre again, usual story, on hold for ages. When I finally get through, the woman (charmaine)<br> says she cant find the suburb I'm moving to on the system? then she asks for another phone number<br> from that area to test it, I give her one and she puts me on hold again for 25 mins. Then the call drops.<br> I'm Absolutely disgusted in the service I'm getting from Telkom, and can assure you that if ever<br> there is another player in the South African telecom market I will never look back.<br> P.S. I also have an ongoing dispute with Telkom regarding my adsl line, they have been charging me<br> for a 10mb line when in reality I only signed up for a 4mb line. In Fact my area doesnt support a 10mb<br> line at all, but have been paying for it for years.