no help at all

I disconnected my landline and my internet as i no longer use it . i asked in store to keep my @ [URL Removed] email account . I tried to log into my email account no luck i cant log in phoned telkom after waiting 35 min for someone to assist me i was out trough from one department to another finally after an hour someone assisted me . According to them my email was reinstated i got a sms confirming my email and my new password . Went onto the website and guess what still not working . Second time phoning telkom . 45 min holing on and then again technical dep puts me through to billing billing to fault and fault back to technical. after n hour on the phone once again no results . still cant access my emails . Really poor service.<br>