GM
Gary M
1 reviews | Active since Dec 2014
29 Jun 2015, 08:19
NO Help at all
I have been trying to cancel my telkom adsl service and move to another ISP. I called last week and was told that it would be resolved immediately. It has been almost a week now and nothing has been done. I am paying for the other ISP and telkom is too lazy to stick to their word. When i phone the call centre no one answers. Service is clearly not a priority with Telkom.
Helpful (0)
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Replies (1)
Telkom's replyOfficial
29 Jun 2015, 08:59Hello GaryMC86,
Thank you for making contact with us.
We are sorry to hear about the service experienced.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121325
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
We are sorry to hear about the service experienced.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121325
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,
Telkom's reply29 Jun 2015, 08:59
Official
Hello GaryMC86,
Thank you for making contact with us.
We are sorry to hear about the service experienced.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121325
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
We are sorry to hear about the service experienced.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121325
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,