No help and agents who don't do what they say!

<p>Hello, I am extremely irate! I have been trying to cancel my Telkom line (Fibre) since 1st June (ref ********** 390) and still have no response. I have to call 10210 every time from my cellphone which is over 45mins a time. I have made numerous numerous calls and no one gets back to me. I have also emailed ********** three times and don't get a responce. This week I spoke to an agent who told me it would be cancelled on 13/07. Today I recieved a bill for August. On calling the call centre Madiale Mahlangu told me it wasn't done but would be done today by Emily Chetty. It is no after hours and still NOTHING from them. I really don't know what to do or even how to escalate this. The agents on 10210 do not let anyone speak to a supervisor. This is the worst company to deal with. I have openly told numerous people to NEVER use Telkom for Fibre and will continue to do so until something gets done!</p>