no help

refrence -***6<br> they was a telkom contract that was opened with telkom using my husband details on june...we have noticed this after telkom went and debit on my husband account we did manage to go police station reffer to the refrence number given above we did submit evrything that telkom asked us to submit.but everytime when we try to call their call centre we get negative feeback..today i tried to call and asked to speak to their manager he or she refuse to come over when they called him or her to come assist ..so my worry is we are spending a lot trying to get help but we dont get any assistance is been towards three months now and we must always every month end go and reverse that money that they are debiting from my husband account..we did sent some avidavit and evrything they requested from my husband but we dont receive any feeback from them...when we call doing some follow up we recieve unaccepted attidute.can anyone from telkom assist us as this has caused to much trauma in our merriage is not good for being a victim of identity theft.can we atleast get the status of our case coz we are still recieving some statement that we must pay r2515