sR
stian R

1 reviews | Active since Sept 2010

30 Jun 2015, 10:17

No help

Im trying to pay my telkom account, no one can help me with. Tried phoning gave up after an hour, tried online chat. After waiting 2 hours, someone responded then i typed my question waited a bit. Then get this response back<br> <br> ou: i need the account refrence number<br> <br> 10:10:41 AM You: for eft<br> <br> 10:11:10 AM You: ***<br> <br> 10:12:53 AM You: hello? anyone there<br> <br> 10:14:01 AMJeremy: Due to no response, I will be forced to release the chat

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Replies (1)
Telkom
Telkom's reply30 Jun 2015, 10:38
Official
Hello stian,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Department and feedback will follow.

Your reference number is SM121721.

We apologize for any inconvenience caused.

Kind Regards
Tebogo Nash
Telkom Social Media

Best regards,