JT
Jasmine T
1 reviews | Active since Nov 2017
06 Nov 2017, 16:31
No help
My phone line has been down for a week today. I make at least 2 calls a day from my cellphone. I either get told there is a technician on site,then when I walk down the road to the exchange site no one working there or has worked there since they told me on the Monday..or I leave work early on 2 occasion to be told a technician is on the way...or I ask for a manager to call me, no help with any....then they expect me to pay for a service that is not working.....feed up of Telkom,useless....
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
07 Nov 2017, 08:36Hello Ashjas
The fault is assigned to a technician.
A copy of your post has been escalated to the technician's manager for his attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply07 Nov 2017, 08:36
Official
Hello Ashjas
The fault is assigned to a technician.
A copy of your post has been escalated to the technician's manager for his attention.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
10 Nov 2017, 09:05Hello Ashjas
Thank you for taking my call.
The query will now be closed as resolved.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply10 Nov 2017, 09:05
Official
Hello Ashjas
Thank you for taking my call.
The query will now be closed as resolved.
Regards
Noleen
Telkom Social Media Team.
Best regards,