CR
Candice R

1 reviews | Active since Sept 2014

12 Aug 2017, 14:32

No help

<p>i have a 5gig data contract with telkom, all of a sudden it stopped working. i called them everyday and no one could assist, i went into the Blue Route store on numerous occasions and still no one could help sort out the problem. I asked for a manager who is never availble and asked for the manager to contact me....no call back. i later went in again and asked for a different manager to contact me and still no call back. i put the sim card into numerous devices to check it and it just says no service, they even gave me a new sim card and still no service. i have lost all this data in not being able to use my router and i am being charged for something that does not work and i cant get any help from Telkom.....perhaps if i stop payment they will try to contact me? Absolutely pathetic!!!</p>

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Replies (1)
Telkom
Telkom's reply14 Aug 2017, 16:24
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,