NO HELP!!

<p>Our internet speed has been dropping for over a month, we have a 4mbps line but we constantly experience 0.2mbps speed.</p> <p> </p> <p>I have called telkom about 5 times now with no help, they have logged about 3 faults for me, but every time I just receive a message that the problem has been resolved while it definitly has not been resolved!!</p> <p> </p> <p>2 Technisions have made apointments to visit our home and fix the line but not one of them showed up, instead we receive a message saying the problem is resolved!! The last technision is Yusuf from Alberton, he is not answering his phone and not responding to my messages, REALY BAD SERVICE FROM TELKOM.</p> <p> </p> <p>All I want is my line to be fixed, just send a technision and stop trying to fix things behind the scenes!!</p> <p> </p> <p>But no while I'm struggling with very slow internet speeds, I still have to pay full price for a 4mbps line.</p> <p> </p> <p>Pathetic.</p>