Hellopeter
Share Your Experience

1 reviews | Active since Oct 2016

06 Feb 2017, 09:56

No help

<p>there is never any help with telkom call centre,instead of them cancelling my contract you renew it,what service is that.I want it cancelled!!!!!</p>

0
Replies (4)
Telkom
Telkom's reply06 Feb 2017, 14:43
Official

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction Ref: AI***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply19 Feb 2017, 16:11
Official

Dear customer,

Kindly advise which number would you like to be cancelled from the below for further assistance.

  • ***
  • ***
  • ***

Kind regards

Telkom Social media team

^IL

Best regards,

Telkom
Telkom's reply23 Feb 2017, 14:36
Official

Good day,

Please note that *** was cancelled and migrated to prepaid on the 06/2/17.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

's update22 Mar 2017, 09:23
Reviewer Update

THE ISSUE IS STILL NOT RESOLVED,I AM STILL BILLED FOR THE PHONE ********** 017