No help

<p>I currently have no internet access for the passed 2 weeks now ... I have tried to escalate my problem yet still no1 have come to fix my line.....</p> <p>Dear Customer, Fault 682CNZ051216 has been created for Service ID ********** 093. Telkom will endeavour to resolve this problem within 5 days. Please do not reply to this SMS. 05 December 2016</p> <p> </p> <p>On 9th of December 2016. I called to escalate they gave me this code 927054 and told me that there was no technician assigned..... From then i called almost everyday to get an update but still no technician</p> <p> </p> <p>Could someone please help</p>