DH
Danette H
1 reviews | Active since Nov 2013
07 Oct 2015, 12:32
No Good Telkom
On the 30th of September 2015, I have logged a fault call with Telkom on 10210 that our networks is down, that the landline is totally dead that our business can not function with out our Telkom line/router working.<br> <br> I have exclaimed the importance and urgency of this matter. ***.<br> <br> On the 5th of October 2015, still no response from Telkom, I logged yet another fault call, ref 757536. Have really mentioned the urgency of this matter once again.<br> Our systems still down. Can not function and carry on with our day to day business. I am so angry so frustrated so disappointed. Clients upset with our company.
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Replies (1)Telkom's replyOfficial
07 Oct 2015, 14:00Hello DHiggo,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM153777.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM153777.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply07 Oct 2015, 14:00
Official
Hello DHiggo,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM153777.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM153777.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
