No good TCF practices

I have a simple query where I want to migrate up to higher package but this seems impossible as no 2 consultants can seem to sort out my query.<br> <br> This has been going back forth for weeks now and I am not getting any joy. It's sad that I have to complain as I am happy with the product, I just need more of it. <br> <br> At the POS your sales team told me I could increase my limit and migrate to higher package if the Capp is too low.<br> <br> I feel ill-treated and insulted. I really don't think it's fair that I am being sent from pillar to post to sort out a simple migration. spending time and money to get it fixed and still no resolution.<br> I notified your team after having the product for 3 months that this is not going to do it for me and that I need more data. (This is well within the limitations of the CPA) <br> <br> To solve this problem I will accept nothing less than to migrate to your new uncapped LTE product.<br> <br> I look forward to hearing back from you soon.<br> <br>