TJ
Taleen J

1 reviews | Active since May 2016

18 Jul 2017, 16:45

No good croocks?

<p>So in January I ordered a phone online.. no delivery. i complained. many hours spent on hold and inside kimberley Telkom branch. at the end after many excuses and lies i cancelled my order. till today which is 5 MONTHS later no money has been paid back to me. I WANT MY MONEY. I WANT AN APOLOGY AFTER I GET MY MONEY NOT BEFORE.</p>

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Replies (3)
TJ
Taleen J's update24 Jul 2017, 16:30
Reviewer Update

So its been 6 days since my post and its been 4 days since Telkom responded to my complaint. Guess what? Reference number as provided above reads " we could not find any faults in our system with reference number . . . " What am i suppose to do now. No help when I phone Telkom direct, no help from social media team on hello peter for 2nd time. Just be blerrie straight with me and tell me to forget about my money than keeping me on a leash.

TJ
Taleen J's update15 Aug 2017, 10:28
Reviewer Update
26 days since you last responded saying you would look into this problem STILL NO ACTION HAS BEEN TAKEN. I really think that you should review your social media team and make changes. it seems like there are more than enough people to assist but they just don't do their job. LAUNA thank you for nothing.
TJ
Taleen J's update29 Aug 2017, 16:34
Reviewer Update
40 days and still no answer. pathetic.