LA
Len A
1 reviews | Active since Mar 2012
16 Jan 2016, 12:20
No Future - Hoodlums!
Received Telkom LTE uncapped router & sim - not activated.<br> Initial call to support indicates it will take 24 hrs to activate - (why is this information not given initially?)<br> 24hrs later still not activated.<br> Call to the supp**** *** support number is a TOTAL WASTE OF TIME.<br> The people are clueless and cannot help.<br> Eventually got a promise that it will be activated.<br> Next day still not activated.<br> Told that only sales can do activation - which is contradictory to previous Telkom support comments.<br> There is also no previous support query records and they cannot find any reference of my account via my ID.<br>
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Replies (1)Telkom's replyOfficial
16 Jan 2016, 12:26Hello S_Allen,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply16 Jan 2016, 12:26
Official
Hello S_Allen,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
