No further feedback after initial response on previous HP review

<p>Hi, after initial activity on my previous HP review AI ********** , and filling out a cancellation form, to activate the DSL service for my ISP provider, I've not received any further feedback on when this will be completed, and whether it's been expedited to complete. I only received an additoinal Telkom reference # ********** 87A, which, when looking on Telkom's site, provides basically no information on the true status of what's happening with this request.</p> <p> </p> <p>Like mentioned in the previous review, this was due to not confirming with me, whether the correct services where installed and completed, and as such, I would expect the process to be expidited. </p> <p> </p> <p>I'm truly not impressed by the quality of service given here.</p> <p> </p> <p>What I require, is confirmation that my request is actively being expidited to be completed, and secondly, a date of when this will be completed by. It should not be the standard 7-21 days, as I would expect this to be completed faster due to this not being my error, but Telkom's.</p>