RS
Riaan S

1 reviews | Active since Nov 2017

30 Nov 2017, 19:42

No Fooling with Telkom's Big Deal in April 2017 : https://mybraodband.co.za/news/industrynews/208034-no-fooling-with-telkom-uncapped-4mbps-deel-of-the-month.html

We took the No Fooling Deal in April 2017 (contract for 2 years) after being on a month-to-month basis. This deal included free wifi rooter and wifi extender. On October's account we notice an added amount of R399 for a device. We phone Telkom and talked to Ms Pindile that referred us to the Telkom Branch in George (Oudtshoorn doesn't have a branch). We went to George the next Saturday morning. The assistant that helped us said that it was not necessary for us to visit the Branch and that a query could have been locked telephonically. She locked the query for us with case number ********** 8. She told us that they would contact us within three weeks. Until now no one has contacted us. Instead the line now has a suspension on. We of cause only paid the agreed R599 as we did every month since we start the contract. It look like we've been fooled all along.

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