VM
Viresh M
1 reviews | Active since Dec 2015
28 Dec 2015, 11:57
No follow up - SM180526
I posted a complaint last week on HelloPeter and received a prompt message from the Telkom Social Media team. On Thursday, I received a call from Telkom informing me of progress on my complaint and assured me that they would be in touch on Friday to schedule the appointment to resolve the issue.<br> <br> No such contact has been made. Can you please get in touch to schedule the appointment and ensure that the technician arrives.
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Telkom's replyOfficial
28 Dec 2015, 13:48Hello vireshmaharaj,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM180526.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM180526.
Regards
William
Telkom Social Media Team
Telkom's reply28 Dec 2015, 13:48
Official
Hello vireshmaharaj,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM180526.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Mobile Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM180526.
Regards
William
Telkom Social Media Team