No follow up/feedback

On Monday morning I app**** for your 15 Gig special online, the one for R199. On Tuesday I received an email stating that because you people tried calling me numerous times and there was no answer I had to re-apply. I did not receive any calls. So yesterday I went online and requested to be called back, because the online application clearly was not working. I received no call back. This morning I requested to be called back and again I have received nothing. No call, sms or even an email. Why would you treat someone who actually wants to take out a contract with you like this?