NO FOLLOW UP AND NO FEEDBACK

I recently ordered a line to be installed ( order number ***) and i got an sms saying that the techincian will arrive between 730am - 4pm in the week! Ok so then I had to take leave from work because I had to wait for the technician. Then i waited the whole day contacted Telkom 4 times to see where the techincian was and I received different answers:<br> <br> Call 1: They said that the technician is held up at the exchange! what does that mean?<br> Call 2: They got my unit number wrong so then I gave them the right one. I got an sms confirmation and they assured me that the techincian will call me on my cell before he arrives.<br> Call 3: They assured me someone will come , but usually they dont pitch!!!<br> call 4: Redirected to the technicall department who had no idead why the re-directed me and then I got cut off.<br> <br> I called them again the day after they said they were coming and was told that they came but went to the wrong unit number. They didnt call me and I changed my unit number in the morning already cos the idiot who took down my details typed it in wrong.<br> <br> I am so frustrated with Telkom! I am actually going to cancel my order because this service is shocking!