No Fibre Box but i have cancelled my ADSL

<p>I subscribed for Fibre service 3 weeks ago and this weekend the Telkom Contractors (Open Serve)came to install Fibre at my house. As expected I was all excited but unfortunately after the contractors had finished cabling the house and wanted to now connect me to the Fibre Pole behind my house they realised that the previous Telkom contractors who wired the neighbourhood did not put a Fibre box on my pole. This means I am now stuck and cannot connect. Telkom may you please send someone to fix this mess. I had already cancelled my ADSL with MWEB and i work from home :( . Please help me.</p>