UM
Umar M

1 reviews | Active since Aug 2013

26 Aug 2015, 12:25

No Feedback whatsoever.

I tried porting my MTN numbers to Telkom over a month ago, and have visited the store more than 5 times. Each time is the same thing i.e. that they will follow up and resolve. They have not resolved it, and do no provide any feedback whatsoever on the reasons for the delay. For some reason, they keep saying that they cannot do it in store, which is why they can only do it the following day. It is quite ridiculous that it takes so long.<br> I i didnt have a Telkom contract, I would definitely NOT have ported, and I discourage anyone thinking about it, from doing so.<br> When things go well, as with their landline and ADSL, they do provide good service, but if anything goes wrong, be prepared for months of frustration.<br> Rather pay that little bit extra and have have a company that can be re**** on when things go wrong.<br>

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Replies (1)
Telkom
Telkom's reply26 Aug 2015, 12:51
Official
Hello 00Manj,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM138607

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,