AB
Abrie B
1 reviews | Active since Sept 2011
29 Jan 2016, 15:38
No feedback the whole day. Promise 2x
The Telkom line went dead just after 7. I reported it online just before 8.<br> At 11:28 I complained on their FB page that I have not received any feedback yet ... and at 13:23. In both cases the Telkom rep promised me feedback. It is now 15:35 and I still don't know what's going on. They got back to me: \Hi Abrie, we humbly do apologise for the delay, please note we will investigate and provide feedback.^BP\" Same as the last 2 times."
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 Jan 2016, 17:51Hello alpha73,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply29 Jan 2016, 17:51
Official
Hello alpha73,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.