LvdW
Len van der Walt
1 reviews | Active since Jun 2015
11 Aug 2015, 15:17
No Feedback since March 2015 ***
Logged query with Delia Moola on 18 March 2015 regarding the cancellation of a ADSL line which was done through the Telkom Shop at Paarl Mall in October 2013. Never received any feedback but paid every month. Followed up again and communicated with Bongani Zulu on 22 June 2015 who promised to follow up. No feedback yet! Cannot get hold of the Accounts department on 10217. I select the correct option and after 5 minutes or so the music stops and nothing happens.
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Telkom's replyOfficial
11 Aug 2015, 17:59Hello lenvdw1952,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133490.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133490.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply11 Aug 2015, 17:59
Official
Hello lenvdw1952,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133490.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133490.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media