no feedback since 17/03/2015

my first post 17/03/2016- still no feedback -i sent another one on the 22/03/2016- the say i must send to [Email Removed] so i sent still no feedback.- i log a dispute on the site- says accept but no feedback. so i will send again and this time i am turning to social media if i get no response. my query will be found with the ref number.SM214292<br> Time and Date 12:17:10 | Thu 17 Mar 16<br> <br> Hello rizo23,<br> <br> Thank you for making contact with us and bringing<br> this to our attention.<br> <br> <br> This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.<br> <br> <br> ***<br> <br> <br> Regards<br> Keagan<br> Telkom Social Media Team <br> Time and Date 22:55:07 | Tue 22 Mar 16<br> Hello rizo23,<br> <br> We sorry for any inconvenience caused.<br> <br> We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: [Email Removed]<br> <br> ***<br> <br> Regards<br> Hazel<br> Telkom Social Media Team