No feedback/service for 2 months

I moved out of my apartment end of August 2015.<br> I requested to move my line at the beginning of August to my new location.<br> To this day, I have not received any feedback on moving the line. I have paid for the last 2 months, yet I have no line still.<br> <br> No one ever gets back to me. I got an sms that a technician was scheduled to come out on 22 September to install the line. No one came out. I have not heard anything from Telkom. I phoned Telkom again today and they cannot tell me why nothing is happening. I have also gone to the Centurion branch twice to find out why nothing is happening. They keep promising me someone will contact me. No one ever does.<br> The only reference number I have is : ***<br> <br> <br> I will now request that Telkom refund me for the 2 months of no service as well as compensation for all the hassles.<br> <br>