wJ
wynand J
1 reviews | Active since Oct 2009
07 Jul 2015, 09:09
NO FEEDBACK&Rude consultant
Good day<br> <br> I have app**** online a week ago, and received a call from *** and spoke to a woman that said I have app**** for a business line (Elite premium) and I advised her that I did not. I app**** for the DoBasic package and she said then I have to call the 10210 number she cant assist me. That number no one ever answer and she just hung up while I was still speaking to her, VERY RUDE and clearly no customer service from Telkom! <br> <br> Please could someone assist as I really don't know what to do anymore.<br> <br> Thank you in advance <br> <br> Regards
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Telkom's replyOfficial
07 Jul 2015, 10:53Hello WvJ,
Thank you for making contact with us.
Be assured, your query has been escalated to our Sales team for further assistance and feedback will follow.
Ref SM123522.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured, your query has been escalated to our Sales team for further assistance and feedback will follow.
Ref SM123522.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
Telkom's reply07 Jul 2015, 10:53
Official
Hello WvJ,
Thank you for making contact with us.
Be assured, your query has been escalated to our Sales team for further assistance and feedback will follow.
Ref SM123522.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Be assured, your query has been escalated to our Sales team for further assistance and feedback will follow.
Ref SM123522.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180